Empower Your Team with the BDA Support Bundle

Our Support Bundle combines immediate, hands-on assistance from our Summit Services experts with in-depth admin training through our Expert Roundtable. This dynamic duo ensures that your team can resolve any issues quickly while building the skills and knowledge to manage and optimize your OneStream system confidently over time. With personalized support and targeted training, your team will have everything they need to take full control of your OneStream solution—today and in the future.

What is the Expert Roundtable?

The Expert Roundtable is a comprehensive admin training program designed to empower your team to manage, optimize, and grow your OneStream application. Led by seasoned OneStream professionals, these targeted training sessions focus on building the skills and confidence needed for your team to take full ownership of the system. Through hands-on learning and expert guidance, your team will gain the insights necessary to master OneStream’s capabilities and handle future challenges independently.

What is Summit Services?

Summit (Support) Services provides immediate, hands-on support from Black Diamond’s team of OneStream experts, ensuring that any issues or challenges are resolved swiftly and effectively. Whether it’s troubleshooting, performance optimization, or resolving complex application problems, Summit (Support) Services offers dedicated, reliable assistance when you need it most. With Summit (Support) Services, you can count on having a trusted advisor by your side to enhance and maintain your OneStream system’s performance.

Why They're Best Together

By combining Summit Services with the Expert Roundtable, you get the best of both worlds—immediate problem-solving paired with long-term mastery. While Summit Services addresses any urgent needs and keeps your system running smoothly, the Expert Roundtable equips your team with the knowledge and skills to manage the application independently in the future. Together, they provide a holistic solution that not only resolves current issues but also ensures your team’s ongoing success and confidence in managing your OneStream platform.
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